Shipping Policy
- Order Processing:
- Orders are typically processed within 2 business days of receiving payment. During high-demand periods, processing times may vary, and customers will be notified accordingly.
- Shipping Methods:
- We offer standard shipping options for our products. The estimated delivery times will depend on your location and the shipping method selected during checkout.
- Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination address. The applicable shipping charges will be displayed during the checkout process.
- Shipment Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment in real-time.
- Shipping Destinations:
- We currently offer shipping to Pan India. If your location is not listed, please contact our customer service team to explore possible shipping options.
- Customs and Duties:
- We are not undertaking any international orders currently.
- Delivery Delays:
- While we strive to meet estimated delivery times, external factors such as customs clearance, weather conditions, or unforeseen circumstances may cause delays. We appreciate your understanding in such situations.
- Undeliverable Packages:
- If a package is deemed undeliverable due to an incorrect address provided by the customer or other reasons, additional shipping charges may apply for reshipment.
- Contact Information:
- For any questions or concerns related to shipping, please contact our customer service team at info@soilandseed.in or call +91- 9861968166.
- Returns Due to Shipping Issues: – If your order arrives damaged or if there are any shipping-related issues, please contact us promptly, and we will assist in resolving the matter.
By placing an order with Soil & Seed, you agree to the terms outlined in this Shipping Policy.